Language Access Information

Translation and Interpretation Services

Translation and interpretation services for public meetings, meeting notices and other documents are available for this department.

To request translation and interpretation services at public meetings for capital projects, please call (415) 581-2579, Monday through Friday, between 9:00am and 5:00pm, at least 72 hours (3 days) before a meeting.

Call (415) 831-6800 to request interpretation services for program registration assistance.

Website Language Translation Disclaimer

Translations of the San Francisco Recreation and Park Department web site are made through an automated/computerized process powered by Google Translate, a free translation service. This is not an endorsement of Google Translate, as other translation services may be used to view our site. Computerized translations are only an approximation of the Web site’s original content. The translation should not be considered exact and in some cases may include incorrect or offensive language. In addition, some applications, files or items cannot be translated including graphs, photos or portable document formats (PDFs).

The Recreation and Park Department nor any agency, officer, or employee of the Department warrants the accuracy, reliability, or timeliness of any information translated by this system and shall not be liable for any losses caused by such reliance on the accuracy, reliability, or timeliness of such information. Any person(s) or entity who relies on information obtained from the translation service does so at his or her own risk.

Where can I learn more about Google Translate?
For more information regarding Google Translate and to read more FAQs from Google, please visit Google Translate FAQ.

Language Access Ordinance Complaint Procedures

The Office of Civic Engagement and Immigrant Affairs (OCEIA) is the monitoring agency for the City’s Language Access Ordinance (LAO). All city departments must provide language access in Chinese (Cantonese and Mandarin), Spanish and Tagalog.

How to Complain:
You may file a complaint against any city agency with OCEIA by phone, in writing or electronic mail.

Phone: Please call (415) 581.2360
Mail: Office of Civic Engagement & Immigrant Affairs, 50 Van Ness, San Francisco, 94102

Forms are available online via the OCEIA website in the following languages:
-Filipino (Tagalog)

If you submit your complaint electronically you will receive an electronic acknowledgement of your complaint within 48 hours of OCEIA’s receipt.

If you submit your complaint via telephone or postal mail a written acknowledgement of receipt of your complaint will be mailed within 10 days after receipt.

Complaint Process:
OCEIA will send your complaint to the appropriate agency for disposition and resolution. Currently, each city department has its own process of solving complaints. OCEIA will send you a status notice 30 days after acknowledging receipt of your complaint.